Mobile App Privacy
Our iOS and Android apps follow the same encryption and data-handling rules as the web platform. No separate data collection.
LEGAL REFERENCE
Your Data. Your Control. Our Commitment.
We built dewi 4d around your privacy. Every account detail, payment record and gaming session stays encrypted and protected. This policy shows exactly how we handle your information...
Data EncryptedQRIS ProtectedAccount PrivatePayment SecureIndonesia Compliant
What We Collect and Why
When you open an account with dewi 4d, we collect your name, email, phone number and payment details to verify your identity and process transactions. We also track your gaming activity, session logs and account balance to maintain platform security and prevent fraud. Your data is stored on encrypted servers and shared only with payment processors and compliance partners where local law
permits. We do not sell your personal information to third parties. Your account remains yours alone.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any data request, deletion inquiry or privacy concern. We respond within 48 hours.
Account Settings
Manage your personal details, communication preferences and data visibility directly from your account dashboard. Changes take effect immediately.
Data Access Request
Request a full copy of your account data, transaction history and personal records. We'll compile and send it securely within five business days.
REVIEW SIGNALS
How We Protect Your Trust
SSL Encryption
Every login, payment and message between your device and our servers travels through 256-bit SSL encryption. Your data cannot be intercepted.
PCI Compliance
We meet Payment Card Industry standards for handling card and e-wallet data. Third-party audits verify our security posture annually.
No Data Brokers
We never sell, rent or share your personal information with marketing firms, data brokers or unrelated third parties. Your profile stays private.
Fraud Detection
Our system monitors every transaction for suspicious activity. Unusual logins trigger verification steps to keep your account safe.
Regular Audits
Independent security firms test our infrastructure quarterly. We patch vulnerabilities immediately and publish transparency reports.
Incident Response
If a breach occurs, we notify affected users within 24 hours and provide credit monitoring. We maintain cyber insurance for your protection.
SIDE BY SIDE
Consistency Across Our Platform
Live Casino Sessions
Your live dealer table activity, chat messages and betting history are logged securely. Only you and our compliance team can access them.
Sportsbook Records
Wager history, odds locked at placement and settlement details stay encrypted. We never share your betting patterns with third parties.
Slot Lobby Tracking
Your slot play is recorded for account verification and responsible account management. Session data is retained for 24 months then deleted.
Payment Processor Links
DANA, OVO, GoPay and QRIS transactions are handled by their own privacy policies. We share only the minimum data needed to complete deposits and withdrawals.
Cookie & Tracking
We use cookies to remember your login and preferences. You can disable non-essential cookies in your browser settings without losing account access.
Third-Party Integrations
Analytics, fraud detection and compliance tools receive anonymized data only. No personal identifiers leave our platform without your consent.
PLATFORM SNAPSHOT
What Defines Our Privacy Approach
01
Transparent Logging
Every action on your account—login, deposit, withdrawal, game session—is timestamped and logged. You can review your full activity history anytime.
02
Minimal Data Collection
We ask only for information needed to verify your identity and process payments. No unnecessary fields, no hidden data requests.
03
User Deletion Rights
Request permanent account deletion and we'll remove your personal data within 30 days. Transaction records stay for tax compliance only.
04
Consent-First Messaging
We send promotional emails and SMS only if you opt in. Unsubscribe anytime from your account settings or any message footer.
05
Regional Compliance
Our privacy practices align with Indonesian data protection standards and supported regions' local regulations where applicable.
06
Annual Policy Review
We update this policy each year to reflect new security practices and legal changes. You'll receive notice of material updates via email.
Privacy Questions Answered
We retain your account data for seven years to comply with financial regulations and fraud prevention. Personal identifiers are anonymized after 12 months. You can request earlier deletion of non-essential data.
Yes. Submit a data access request via email to [email protected] and we'll send your complete profile, transaction history and activity logs within five business days. No fee applies.
We share only the minimum required to process your deposit or withdrawal—your name, account number and transaction amount. Each payment provider has its own privacy policy governing their data use.
We notify all affected users within 24 hours with details of what was accessed. We provide free credit monitoring for 12 months and maintain cyber insurance to cover losses from verified breaches.
Yes. Disable non-essential cookies in your browser settings. Essential cookies for login and security will remain active. You can still access your account and play normally.
Only you and our compliance team can view your chat and betting records. Live dealers see only your bets and messages during the session; they cannot access your account history or personal details.
We monitor login patterns, transaction velocity and device fingerprints to detect suspicious activity. If we flag unusual behaviour, we'll ask you to verify your identity before allowing withdrawals or large bets.